Responsible Gaming Starts
Here at 67ibd
67ibd is built on the belief that online gaming should be an enjoyable, safe, and controlled experience. This page outlines the practical tools, policies, and support resources we provide to every player in Bangladesh — because your wellbeing matters more than any bet.
Our Commitment to Responsible Gaming
At 67ibd, responsible gaming is not an afterthought — it is woven into the foundation of how we operate. We are a platform built specifically for adult players in Bangladesh who choose to engage with online casino games, sports betting, and crash games as a form of entertainment. We understand that gambling, like many entertainment activities, carries an element of financial risk, and that for a small number of players, that risk can develop into a harmful pattern over time.
Our responsible gaming programme exists to give every 67ibd player the awareness, the tools, and the direct support they need to keep gambling firmly in the category of leisure — and to act quickly when that line is in danger of being crossed. We take a proactive stance: we monitor gameplay patterns, we surface responsible gaming reminders regularly, and we make our protection tools easy to access from within your account rather than buried in a terms document.
We also maintain strict policies on underage access, advertising content, and the use of player data for responsible gaming monitoring. These policies are described in full on this page. If at any point you have a question that is not addressed here, our English-language support team is available 24 hours a day, 7 days a week at [email protected].
67ibd fully endorses the principle that gambling should always be: a free choice made by a fully informed adult, with money the player can genuinely afford to lose, within a time frame they have consciously decided upon. If any part of that sentence does not describe your current situation, we encourage you to use the tools and resources listed on this page right now.
- Gaming as entertainment, not income
- Only adults aged 18 and above
- Transparent odds and fair play
- Free, instant access to protection tools
- No pressure to chase losses
Six Pillars of Player Protection
Every new 67ibd account requires date-of-birth confirmation during registration. Before processing your first withdrawal, our KYC process verifies your Bangladesh National Identity Card (NID) or passport to confirm you are 18 years of age or older. No exceptions.
Set a daily, weekly, or monthly cap on how much you can deposit into your 67ibd account in Bangladeshi Taka. Once a limit is active, no deposit above that threshold is accepted. Reducing a limit takes effect immediately; increasing a limit requires a mandatory 7-day cooling-off period.
Choose a maximum session duration — 30 minutes, 1 hour, 2 hours, or a custom value — after which 67ibd will automatically log you out. A pop-up reminder appears at the halfway point of every session so you stay in control of the time you spend on the platform.
If you feel you need a short break, activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out your account is suspended — you cannot log in, deposit, or place bets. When the period ends, your account is automatically reinstated. No contact with support is required to set a time-out.
For players who need a longer or permanent break, 67ibd offers self-exclusion periods of 6 months, 1 year, 2 years, 5 years, or permanent closure. A self-exclusion is irreversible for the chosen duration — it cannot be lifted by customer support or by contacting us. Your safety is the priority.
67ibd's reality check feature sends you an on-screen summary at regular intervals (configurable from every 15 minutes to every 2 hours) showing how long you have been playing, your net win/loss for the session, and your total wager amount in ৳ Taka. This keeps your spending visible and real.
18+ Age Restriction Policy
67ibd is strictly for adults aged 18 years and above. This is a non-negotiable condition of using the platform. Gambling by minors is harmful, and 67ibd takes every reasonable technical and procedural step to prevent underage access.
Registration Controls
During the account registration process, every applicant must declare their date of birth. 67ibd's systems cross-reference this declaration against the age requirement before the account is activated. Any applicant who cannot satisfy the 18+ requirement at registration is rejected immediately, and no account is created.
Know Your Customer (KYC) Verification
Before processing a first withdrawal — and in certain other circumstances such as large deposit volumes or unusual account activity — 67ibd requests government-issued identity documentation. Acceptable documents include a Bangladesh National Identity Card (NID), passport, or driving licence. Where the submitted document shows a date of birth that indicates the account holder is under 18, the account is immediately suspended, all pending withdrawals are cancelled, and the matter is escalated to our compliance team.
Parental Controls
If you are a parent or guardian and are concerned that a minor in your household may be accessing online gambling platforms, we strongly recommend installing a dedicated parental control or internet filtering solution on all shared devices. These tools can block access to gambling-related domains at the network or device level, providing a robust technical barrier in addition to 67ibd's own age verification processes.
Reporting Underage Access
If you have reason to believe that a minor is using or attempting to use 67ibd, please contact our support team immediately at [email protected]. All reports of suspected underage access are treated as high-priority and investigated promptly. The protection of minors is one area where we will always act first and ask questions second.
- Bangladesh National Identity Card (NID)
- Valid Bangladesh Passport
- Bangladesh Driving Licence
Player Protection Tools
All protection tools are accessible directly from within your 67ibd account settings panel. They are free to use, take effect immediately (unless otherwise noted), and require no prior approval from our support team. Here is how each tool works in practice.
Navigate to Account Settings → Responsible Gaming → Deposit Limits. Choose a daily, weekly, or monthly cap in ৳ Taka. Once set, no deposit exceeding the limit will be processed. To reduce a limit: takes effect instantly. To increase a limit: a mandatory 7-day review period applies before the higher limit becomes active, giving you time to reconsider.
From Account Settings → Responsible Gaming → Session Limits, set the maximum number of minutes or hours you wish to spend on 67ibd in a single continuous session. When your limit is reached, you are automatically logged out. You cannot override the session limit from within the same login session — you must log back in and navigate to settings to modify the limit, which itself resets after a 24-hour cooling period.
Activate on-screen reality check pop-ups at your chosen interval — every 15, 30, 60, or 120 minutes. Each reminder displays your session duration, session net result in ৳ Taka, and a prompt asking whether you wish to continue playing. You must actively dismiss the reminder to continue, ensuring you remain an engaged, conscious decision-maker throughout your session.
A time-out suspends your account for 24 hours, 7 days, or 30 days. During a time-out: login is disabled, no deposits are accepted, no bets can be placed, and all marketing communications are paused. When the period expires, your account is automatically reactivated. Use a time-out when you feel you need a short pause without committing to a long-term self-exclusion.
You can withdraw your consent to receive promotional emails, SMS bonus alerts, and re-engagement messages at any time from Account Settings → Communication Preferences. You may also contact [email protected] with the subject line "Marketing Opt-Out". Transactional messages — such as deposit confirmations, withdrawal notifications, and security alerts — will continue to be sent regardless of your marketing preference.
Self-Exclusion at 67ibd
Self-exclusion is the strongest player protection tool available on 67ibd. It is designed for players who have recognised that their gambling has become — or is at risk of becoming — problematic, and who want to close the door firmly and for a meaningful period of time. 67ibd treats self-exclusion requests with the utmost seriousness and acts on them immediately.
Available Self-Exclusion Periods
You may choose from the following self-exclusion durations when submitting your request:
- 6 months — Recommended for players experiencing short-term financial stress or emotional difficulty
- 1 year — For players who want a substantial break to reassess their relationship with gambling
- 2 years — A long-term commitment for players whose pattern of play has become a recurring concern
- 5 years — For players who require an extended period away from all gambling activity
- Permanent — Irreversible account closure with no option to reopen; recommended for players whose gambling has caused serious harm
What Happens During Self-Exclusion
Once your self-exclusion is active, the following measures are applied immediately and automatically across all 67ibd products — cricket betting, slots, live casino, Monster Crash, Phoenix Rises, and all other games:
- Your account login is permanently blocked for the duration of the exclusion period
- All pending withdrawal requests are processed and paid out to your registered payment method
- Your account balance is preserved and will be accessible again only after the exclusion period ends (for non-permanent exclusions)
- All marketing emails, SMS promotions, and bonus notifications are permanently suppressed
- Your account details are added to our internal exclusion register, preventing reactivation by any support agent during the exclusion period
How to Apply for Self-Exclusion
You can request self-exclusion in two ways. First, via Account Settings → Responsible Gaming → Self-Exclusion — select your preferred duration and confirm. The exclusion is activated instantly. Second, by emailing [email protected] with the subject line "Self-Exclusion Request". Include your account username, registered email address, and your preferred exclusion duration. Our team will process your request within one hour and send you a confirmation email.
After Self-Exclusion Ends
For non-permanent self-exclusions, when your chosen period expires, your account is not automatically reactivated. You must contact [email protected] to confirm that you wish to reopen your account. Before reactivation, 67ibd will share information about responsible gaming support resources and may recommend that you consider whether full reactivation is appropriate at that time. There is no pressure to return.
To begin a self-exclusion, email us directly. Use the subject line "Self-Exclusion Request" and include your account username and preferred duration.
Processed within 1 hour, 24/7
Recognising Problem Gambling
Problem gambling does not always announce itself clearly. It can develop gradually, and many players do not recognise the warning signs until the impact on their finances, relationships, or mental health has become significant. The following indicators are widely recognised by gambling harm organisations as signs that gambling may have moved from a recreational activity to a problematic one.
This list is not a clinical diagnosis — it is a starting point for honest self-reflection. If several of these patterns describe your current experience, we strongly encourage you to use 67ibd's self-exclusion tool or to contact our support team today.
- Spending more money on gambling than you originally planned, repeatedly and across multiple sessions
- Chasing losses — placing additional bets specifically to try to recover money you have already lost
- Gambling with money that was set aside for essential expenses such as rent, food, bills, or loan repayments
- Feeling anxious, irritable, or restless when you are not gambling or when you try to stop
- Spending increasing amounts of time thinking about gambling — past sessions, future bets, strategies
- Hiding or lying about your gambling activity to family members, friends, or colleagues
- Gambling as a way to escape stress, anxiety, depression, loneliness, or other difficult emotions
- Borrowing money from family, friends, or financial institutions specifically to fund gambling activity
- Making repeated unsuccessful attempts to reduce or stop gambling despite recognising the need to do so
- Neglecting family responsibilities, work obligations, or personal health in favour of gambling sessions
- Feeling a compulsion to gamble until all available funds have been spent, rather than stopping at a pre-set limit
- Experiencing guilt, shame, or self-criticism after gambling sessions, yet returning to the platform soon after
Self-Assessment Checklist
The following questions are adapted from widely used problem gambling screening tools. Answer each question honestly — your responses are not recorded or shared with anyone. If you answer "Yes" to three or more questions, we strongly recommend activating one of 67ibd's protection tools or contacting our support team today.
- 0–2 Yes answers: Your current gambling behaviour appears to be within a recreational range. Continue to use 67ibd's deposit and session limit tools to stay in control.
- 3–5 Yes answers: There are some signs of risk. We recommend activating a deposit limit and a session time limit today, and considering a time-out period.
- 6+ Yes answers: These results suggest gambling may be causing meaningful harm. Please consider self-exclusion immediately and contact one of the support resources listed on this page.
Support Resources
67ibd recognises that overcoming a gambling problem is rarely something a person can or should do alone. There are trained professionals and dedicated organisations whose sole purpose is to provide non-judgmental, confidential support to people experiencing gambling harm — and to their families. We encourage any player who is struggling to reach out to one or more of the following types of resources.
Mental Health and Counselling Support
If gambling has affected your mental health — causing anxiety, depression, stress, or feelings of hopelessness — please speak to a qualified mental health professional. In Bangladesh, mental health services are available through public hospitals, private clinics, and an increasing number of teleconsultation platforms. You do not need to mention gambling specifically to access these services; any mental health concern is a valid reason to seek professional support.
Financial Counselling
If gambling has created financial difficulty, speaking with a financial counsellor can help you understand your options and create a structured path forward. Many banks in Bangladesh — including BRAC Bank, Dutch-Bangla Bank, City Bank, and Islami Bank — offer financial advisory services to account holders. Independent financial counselling services are also available in Dhaka, Chittagong, Sylhet, and other major cities.
Family and Relationship Support
Gambling harm rarely affects only the individual player. If your gambling has created tension or distress within your family, consider reaching out to a family counsellor or community support organisation. Being open about the problem — even if difficult — is often the most effective first step toward repairing relationships and rebuilding trust.
Online and Peer Support
International peer support communities such as Gamblers Anonymous operate online and offer 24-hour access to structured group support programmes based on proven recovery frameworks. These groups are free to join, entirely voluntary, and completely confidential. Participation is entirely on your own terms — you can attend as an observer before deciding to engage further.
Trusted Adults and Informal Support
Sometimes the most important conversation is with someone you already trust — a family member, a close friend, a religious advisor, or a community elder. Sharing what you are going through with a trusted person in your life can reduce the sense of isolation that often accompanies gambling problems and open the door to practical support from people who care about your wellbeing.
- Mental health counselling and therapy
- Financial counselling and debt guidance
- Family and relationship counselling
- Online peer support groups (Gamblers Anonymous)
- Informal trusted-person conversations
Contact 67ibd for Help
If you are concerned about your gambling — or about the gambling behaviour of someone you care about — please do not hesitate to contact the 67ibd responsible gaming team. Every contact is treated with complete confidentiality. We will never share your concern with any third party, and contacting us about a gambling concern will not result in any negative action being taken against your account.
What We Can Help With
Our responsible gaming support team can assist you with the following:
- Activating deposit limits, session limits, or reality check reminders on your behalf
- Processing a time-out or self-exclusion request immediately, at any hour
- Explaining how each responsible gaming tool works in plain English
- Providing information about external counselling and support resources available in Bangladesh
- Reviewing your account activity to help you understand your recent gambling patterns
- Closing your account permanently if that is what you need
How to Reach Us
Our English-language support team is available 24 hours a day, 7 days a week, including all public holidays — Eid, Durga Puja, Victory Day, Independence Day, and Pohela Boishakh. There is no waiting period and no booking required. Simply send an email to [email protected] using the subject line "Responsible Gaming Help" and a member of our team will respond promptly.
Commitment to Confidentiality
All responsible gaming conversations — whether initiated by you or by our monitoring systems — are handled under strict confidentiality protocols. Information shared in the context of a responsible gaming concern is accessible only to the responsible gaming team and is not shared with marketing, promotions, or any external party. 67ibd does not use responsible gaming contacts as data points for advertising targeting.
Available around the clock, every day of the year, including all Bangladesh public holidays.
Subject: "Responsible Gaming Help"
Response within 1 hour — 24/7, UTC+6
Play Smart. Stay in Control.
67ibd is committed to making your gaming experience safe, enjoyable, and firmly within your own control. Explore our FAQ for quick answers, or head to our casino and sports pages when you are ready to play responsibly.